I'm not one to usually write a review, but I was thoroughly impressed with this florist. From the time I placed my order, their communication was flawless and I was surprised to see they kept me updated throughout the entire process. I received communication confirming my order, a picture after the arrangement was complete, an email letting me know it was out for delivery, and a follow up confirming the delivery was successful! They were caring, attentive, and the arrangement was beautiful. The flowers were vibrant, fresh and arranged perfectly. I live out of state and don't know how often the opportunity will present that I need flowers in this area, but I would definitely use Ponderosa Flower Shoppe again in the future!